The Problem: The McTaverners, a lovely couple residing in a charming five-bedroom period property in Woking, faced a significant drainage issue. Tree roots had infiltrated their main drainage pipe, causing severe blockages and disrupting their daily lives. The roots were attracted to the moisture in the pipes, and over time, they had grown large enough to cause considerable damage.

The Problem: The Chan family, had just purchased a commercial property that they wanted to convert into a Chinese restaurant in the centre of Guildford (Surrey). They encountered severe drainage problems due to fat and oil blockages caused by the historical misuse. Years of poorly disposed waste and oil by the previous occupants had led to a significant buildup in the pipes, causing frequent backups and unpleasant odours that affected their business operations. The Solution: Your Drain Experts stepped in to tackle this challenging issue. Our team conducted a thorough inspection of the drainage system to identify the extent of the fat and oil buildup. Using state-of-the-art high-pressure water jetting, we jet flushed and cleaned the pipes, effectively removing all blockages and restoring the drainage system to its original state. To prevent future issues, we advised the Chan family on proper waste disposal practices and installed grease traps in their kitchen. These measures help to capture grease and fat before they enter the drainage system, ensuring a long-term solution. The Outcome: The Chan family was extremely satisfied with the service provided. The drainage system was fully operational, allowing their restaurant to function smoothly without any further disruptions. Our expertise not only solved their immediate problem but also equipped them with the knowledge and tools to prevent future drainage issues.