The Problem:
Joan and Maurice Shannon, an older couple, moved into a charming older bungalow in Dorking that had been vacant for some time. Shortly after moving in, they discovered a rat infestation in their pipes. The prolonged vacancy had allowed the pipes to become a haven for rodents, which posed a health risk and created a distressing situation for the Shannons.
The Solution:
Your Drain Experts were called in to address this urgent problem. Our team conducted a comprehensive drain inspection and identified the extent of the infestation. We then used powerful water jetting to flush the pipes thoroughly, removing all debris and dislodging the rats. Following the flushing, we disinfected the pipes to eliminate any lingering bacteria or odours.
To ensure that the problem would not recur, we sealed two major holes in the drainpipe that had been entry points for the rodents. Additionally, we provided the Shannons with advice on maintaining their drainage system and scheduled regular inspections to monitor the situation.
The Outcome:
Joan and Maurice Shannon were immensely relieved with the outcome. The rat infestation was completely eradicated, and their drainage system was restored to a safe and hygienic condition. The preventative measures implemented by Your Drain Experts gave them peace of mind, knowing that their new home was secure from future rodent problems.
