CCTV Drain Survey to identify rat infestation in a commercial complex in Kingston-upon-Thames Our drainage engineers were called by a commercial complex in the heart of Kingston-upon-Thames, home to a variety of businesses ranging from retail shops to offices. The complex, managed by Lauren B, had been running smoothly for years. However, over the past few months, tenants had been reporting a worrying issue – rats. It started with just one or two sightings near the rubbish disposal areas, but the problem quickly escalated. Businesses on the ground floor began to complain about hearing scratching noises in their walls, and some even reported rat droppings inside their stores. For a busy commercial complex, this wasn’t just an annoyance, it was a serious health risk and could severely impact the reputation of the entire building if customers noticed the infestation.

CCTV Drain Survey for Business Hub Flooding in Woking, Surrey We were recently contacted regarding about a CCTV drain survey in Woking for a local business hub on the outskirts of the town centre. The building housed several corporate offices, small businesses, and a large technology firm, making it a vital part of the local business community. Sian Jameson, the building manager, was responsible for overseeing the maintenance and smooth operation of the complex, ensuring tenants could conduct their work without interruption. However, after several weeks of unusually heavy rainfall, Sian found herself facing a serious issue. Water had started pooling in the car park and the lower levels of the building, particularly near the basement. Tenants began complaining about the rising water levels, which were starting to affect access to parking spaces and, more critically, the underground electrical systems that powered parts of the building. If the flooding continued unchecked, it could cause costly damage to electrical equipment and create a safety hazard for employees.

CCTV Drain Survey to diagnose a smell drain for an Office Block in Epsom The Office Complex was a modern building situated in the bustling town of Epsom, Surrey. With several companies operating from the building, it was a hub of business activity. Our client, Clare, the property manager, prided herself on maintaining a high standard of cleanliness and ensuring that everything functioned smoothly. Tenants were generally happy with the facilities, and Clare had built a reputation for being a diligent and responsive manager. However, Clare began receiving complaints from tenants about a foul, sewage-like smell that had been lingering in the building’s common areas and lower floors. At first, the smell was faint, but over the course of a few weeks, it became stronger, especially after heavy rainfall. Employees from various offices reported that the odour was starting to become a distraction, and some even raised concerns about potential health risks.

CCTV Drain Survey helping to avoid flooding at an Industrial Warehouse In Staines A short while back, we were called to carry out a CCTV drainage survey at an industrial warehouse in Staines. The survey helped to avoid major flooding and costly damage.   A large distribution warehouse located in an industrial park just outside of Staines town centre. Managed by David Harris, the warehouse handled a constant flow of shipments, with delivery trucks coming and going throughout the day. The warehouse was crucial for several local businesses, which relied on it to store and distribute their goods. For the most part, operations ran smoothly, but during the rainy months, David started to notice a concerning problem: water was pooling around the loading docks and in the parking area after heavy rain. The issue wasn’t new; the warehouse had experienced minor flooding in previous years, but with increasingly unpredictable weather, the problem seemed to be getting worse. The last thing David needed was to have standing water disrupt deliveries or, worse, cause damage to the warehouse’s foundations or stock.

Commercial CCTV Drain Survey for a Retail Park rennovation, Walton-on-Thames  We were recently called to undertake a CCTV drainage survey in Walton-on-Thames, at a well-known retail park. The retail park was one of the busiest shopping destinations in the area, housing a mix of retailers, fast-food outlets, and specialty shops. The retail park was about to undergo a major renovation, which included expanding the parking facilities, updating some of the older buildings, and modernising the infrastructure to support future tenants. The renovation was expected to transform the site, making it even more attractive to retailers and customers alike. Mark Howden, the retail park’s development manager, was responsible for overseeing the renovation project. The renovation had to go smoothly to avoid delays, budget overruns, or unforeseen complications that could affect the retailers or customers. One critical aspect of the renovation was ensuring that the drainage system, which had been in place for decades, was fit for purpose and wouldn’t cause issues during or after construction.

CCTV Drainage Survey for potential contamination leak on a business park, Chertsey An Industrial Park, situated in Chertsey, was home to a variety of businesses, ranging from small garage workshops to large distribution companies. James Turner, the property manager, had the critical task of overseeing the maintenance and operations of the business park, ensuring that tenants could run their businesses without any disruptions. Given the diverse range of companies housed there, including some involved in manufacturing and light industrial work, ensuring compliance with environmental regulations was one of James’s top priorities. Recently, James had received a notice from the local environmental agency. The agency had conducted a routine inspection and raised concerns about the potential contamination of a nearby watercourse that ran alongside the business park. The inspectors feared that the business park’s drainage system could be leaking wastewater into the watercourse, potentially violating strict environmental protection laws. 

Insurance Claims Validation – Woking Warehouse Complex, Woking Our drainage experts were recently called to carry out a CCTV drain survey at a Woking industrial warehouse complex, home to several large-scale storage and distribution companies. It had been in operation for over a decade and was managed by Alan, a seasoned property manager. Alan’s day-to-day responsibilities involved overseeing the upkeep of the warehouses and ensuring that everything ran smoothly for the businesses leasing the units. One rainy autumn afternoon, Alan received an urgent call from one of the tenants, a large logistics company that operated out of one of the largest warehouses on the site. Water had started seeping into the warehouse, and it was getting dangerously close to the pallets of expensive consumer electronics stored inside. The company’s operations manager was understandably panicked, fearing that the water damage could destroy valuable goods worth thousands of pounds.

CCTV Drainage Survey for Business PArk, Staines A Surrey business park was a thriving office complex located on the outskirts of Staines. Managed by our client (Michael), the park housed over a dozen businesses, ranging from small accounting firms to a mid-sized tech company. With over 200 people using the facilities daily, the park’s infrastructure was under constant pressure, especially its drainage system. For the past few years, Michael had noticed occasional minor issues with the drains—such as slow drainage in some of the bathrooms or rainwater not clearing from certain areas of the car park as quickly as it should, especially during periods of heavy rain. While these problems were usually solved with quick fixes, Michael knew that, with an aging drainage system, a more serious issue could be just around the corner.

CCTV Drain Survey to Diagnose Bad Odours at a Medical Clinic, Weybridge. A busy private medical facility in the heart of Surrey, required some help to identify the source of some bad odours coming from their drainage system. To diagnose the problem, our team undertook a CCTV drain survey at the Weybridge clinic. For the clinic’s manager, Sarah Thompson, maintaining a clean and welcoming environment was a top priority. However, in recent months, a persistent foul odour had begun to permeate the clinic’s main reception area. At first, she thought it was just a temporary issue, maybe from something in the kitchen or the surrounding area, but as the weeks went by, the smell worsened, and patients began to complain. Sarah initially brought in a cleaning team to deep clean the entire building, including the kitchens, bathrooms, and common areas, but the smell persisted.