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CCTV Drain Survey to identify rat infestation in a commercial complex in Kingston-upon-Thames A commercial complex in Kingston-upon-Thames, where there are a number of commercial units ranging from retail shops to offices, contacted our drainage engineers. The complex had been in operation for years without issue, run by Lauren B. But in recent months, tenants have begun complaining about rats. Initially, there were only one or two sightings near the garbage dump site but it soon got worse. First-floor businesses complained of hearing scratching sounds in their walls and even reported rat faeces found inside their stores. With many customers visiting businesses in the building, this was not just a nuisance but also a health hazard. If any customer noticed the infestation, it would lead to serious degradation of the complex’s image.

We recently received a request for a CCTV drain survey in Woking, situated close to the business hub on the edge of the town centre. The building offered office space to multiple corporate and small businesses and a large technology firm, so it is important for the local business community. The building manager, Sian Jameson, ensured the complex was maintained and running smoothly so that the tenants could work without any interruption. But after weeks of heavy rain Sian yet again faced a big problem. Water had started gathering in the car park and also on some lower levels of the building, especially the basement. Tenants complaining of water rising were causing blockage of parking spaces and, more importantly, the underground electrical system which powered portions of the building. If water continues to keep rising, equipment worth crores may get damaged and the electric systems are a fire hazard for employees.

CCTV Drain Survey to diagnose a smell drain for an Office Block in Epsom The Office Complex was a modern building located on a busy road in Epsom, Surrey. Many companies operated from the building. Clare, the property manager, was very proud of the cleanliness of The Office Complex so everything was working as it should. Most tenants were happy with what was offered, and Clare had developed a reputation for a diligent and responsive manager. Nonetheless, complaints started filtering into Clare’s office by tenants of a bad smell, similar to sewage, that was taking over the building’s common area and the lower floors. Initially, the stench was weak, but gradually over a few weeks it became stronger and more prominent, especially after rainfall. Workers from various offices stated that the smell was beginning to become a distraction, with some even raising the alarm over health risks.

CCTV Drain Survey helping to avoid flooding at an Industrial Warehouse In Staines Not long ago, we were asked to conduct a CCTV drainage survey of an industrial warehouse in Staines. The survey helped to prevent damage through flooding in future. David Harris operated a big warehouse located in an industrial park at Stains town centre. The warehouse was large and constantly took delivery trucks as shipments were always coming in and going out from there. The warehouses were critical for several businesses in the local area, which depended on it to keep their goods and deliver them. Most days things went smoothly but during the rain months, David started noticing a problem: after heavy rains, water was pooling at the loading docks and in the parking area. The flooding problem was not new as the warehouse had experienced flooding in the past. However, things were worsening with unpredictable weather. The last thing David wanted was for standing water to result in disrupted deliveries or, even worse, leakage or cracks in the warehouse.

Commercial CCTV Drain Survey for a Retail Park rennovation, Walton-on-Thames  We recently got a call to do a CCTV drainage survey in Walton-on-Thames at a retail park. The retail park was a real commercial centre and home to multiple retailers, coffee shops and some fast-food outlets. It was very busy and popular, especially at weekends. This retail park was set to undergo a big renovation which included an extension of the parking spaces, refurbishment of some older buildings, and upgrade of the infrastructure to suit new tenants. The renovation was likely to change the site for the better, making it more attractive to retailers. This would also increase footfall. Mark Howden, the development manager of the retail park, was overseeing the renovation. The renovation had to go smoothly so that there were no delays, budget overruns, or unforeseen complications for the retailers or customers. An key part of the renovation was to survey and ensure the cleanliness of the existing drainage system, which had been in place for many decades. The survey was key but had to be undertaken so as not to obstruct but the ongoing construction work nearby.

CCTV Drainage Survey for potential contamination leak on a business park, Chertsey A Chertsey industrial park is home to a range of businesses from small garage workshops to large distribution centres. James Turner, who manages the site, needed to make sure that the tenants could run their business without any problems to the on-site amenities. It was also his job to ensure all tenants complied with the local council’s environmental regulations. James received a notice from the local environmental agency that they had recently visited for a routine inspection and raised concerns about possible contamination to a watercourse that runs alongside the business park. The inspectors were concerned that the drainage at the business park may be leaking wastewater into the watercourse, which would be in contravention of strict environmental protection laws.

Insurance Claims Validation – Woking Warehouse Complex, Woking Our drainage experts were recently called to carry out a CCTV drain survey at a Woking industrial warehouse complex, home to several large-scale storage and distribution companies. It had been in operation for over a decade and was managed by Alan, a seasoned property manager. Alan’s day-to-day responsibilities involved overseeing the upkeep of the warehouses and ensuring that everything ran smoothly for the businesses leasing the units. One rainy autumn afternoon, Alan received an urgent call from one of the tenants, a large logistics company that operated out of one of the largest warehouses on the site. Water had started seeping into the warehouse, and it was getting dangerously close to the pallets of expensive consumer electronics stored inside. The company’s operations manager was understandably panicked, fearing that the water damage could destroy valuable goods worth thousands of pounds.

CCTV Drainage Survey for Business PArk, Staines A Surrey business park was a thriving office complex located on the outskirts of Staines. Managed by our client (Michael), the park housed over a dozen businesses, ranging from small accounting firms to a mid-sized tech company. With over 200 people using the facilities daily, the park’s infrastructure was under constant pressure, especially its drainage system. For the past few years, Michael had noticed occasional minor issues with the drains—such as slow drainage in some of the bathrooms or rainwater not clearing from certain areas of the car park as quickly as it should, especially during periods of heavy rain. While these problems were usually solved with quick fixes, Michael knew that, with an aging drainage system, a more serious issue could be just around the corner.

CCTV Drain Survey to Diagnose Bad Odours at a Medical Clinic, Weybridge. A busy private medical facility in the heart of Surrey, required some help to identify the source of some bad odours coming from their drainage system. To diagnose the problem, our team undertook a CCTV drain survey at the Weybridge clinic. For the clinic’s manager, Sarah Thompson, maintaining a clean and welcoming environment was a top priority. However, in recent months, a persistent foul odour had begun to permeate the clinic’s main reception area. At first, she thought it was just a temporary issue, maybe from something in the kitchen or the surrounding area, but as the weeks went by, the smell worsened, and patients began to complain. Sarah initially brought in a cleaning team to deep clean the entire building, including the kitchens, bathrooms, and common areas, but the smell persisted.