CCTV Survey of retail park, Guildford A large retail park near Guildford was about to undergo a major renovation, which included expanding the parking facilities, updating some of the older buildings, and modernising the infrastructure to support future tenants. The renovation was expected to transform the site, making it even more attractive to retailers and customers alike. Mark Harrison, the retail park’s development manager, was responsible for overseeing the renovation project. The stakes were high—the renovation had to go smoothly to avoid delays, budget overruns, or unforeseen complications that could affect the retailers or customers. One critical aspect of the renovation was ensuring that the drainage system, which had been in place for decades, was fit for purpose and wouldn’t cause issues during or after construction.

Case Study 1 – Jim’s Gym Jim Spencer contacted us for a CCTV drain survey for his fitness establishment, due to an undiagnosed drainage issue. Here is his story, and how we helped to resolve the problem.  

Client Background We were recently contacted by a client from Chertsey, Matt, who was in the final stages of purchasing a ground-floor apartment. His previous rental property in London had been problematic due to a severe drainage issue caused by nappies and food fat from tenants above blocking the pipes. This resulted in significant repair costs. Determined to avoid a similar situation in his new home, Matt decided to commission a CCTV drain survey to ensure the drainage system was in good condition before finalising his purchase.

Client Background A client recently contacted us requesting a CCTV drain survey for her seven-bedroom home on the prestigious St George’s Hill estate in Weybridge. Her property, built in the 1800s, is a high-value estate with significant historical importance. Given the age of the property and its value, Elizabeth wanted to ensure that the drainage system was in good condition to prevent any future issues that could affect the integrity and value of her home.

Client Background First-time buyers Mark and Louise had recently moved into their new home in Staines but had overlooked conducting a CCTV drain survey before purchasing the property. Six months into enjoying their new home, they began to notice an unpleasant smell emanating from their drains. This was soon followed by a complete stoppage of water drainage, creating an urgent situation.  The issue was not identifiable at first glance and the problem was getting worse. Mark and Louise contacted us to conduct a full CCTV drain survey to locate the source of their drainage problems.

Client Background Elliott and Katie, a young couple from Guildford, were in the process of purchasing their first home. As part of their due diligence, they wanted to ensure the property’s drainage system was in good condition to avoid any unforeseen problems or expenses after the purchase. Understanding the importance of a thorough inspection, they contacted us for a comprehensive CCTV drain survey.

Client Background Our client Mr Singh was in the process of purchasing a commercial property in Woking to establish his new restaurant. As the property had previously housed another restaurant, Mr Singh had concerns about the condition of the drainage system. Due to the potential for clogged drains due to fat and grease build-ups, it was vital to ensure that the drains were in good condition before purchasing the property.  Grease and fat that is not properly disposed of can wreak havoc on a restaurant’s pipes and food waste can end up clogging up the U-bend. It is recommended that restaurants receive regular inspections and CCTV drain surveys to keep on top of drain maintenance and cut down on future problems. 

The Problem: Joan and Maurice Shannon, an older couple, moved into a charming older bungalow in Dorking that had been vacant for some time. Shortly after moving in, they discovered a rat infestation in their pipes. The prolonged vacancy had allowed the pipes to become a haven for rodents, which posed a health risk and created a distressing situation for the Shannons.