The Problem:
Joan and Maurice Shannon, an elderly couple, moved into a lovely older bungalow in Dorking that had been empty for quite a while. After moving in, there were rats in their pipes. The property had been empty so long that the pipes had become a health hazard and the Shannon’s had a problem with rodents inside them.
The Solution
Your Drain Experts got called in to solve this urgent problem. A full CCTV drain inspection was done by our team and our findings showed the extent of the infestation. We then used heavy-duty water jetting to give the pipes a good wash out and flush away all debris and rats. After the flushing, we disinfected the pipes as well to kill off the bacteria and odour.
To prevent the problem from happening again, we sealed two large holes in the drainpipe from where they entered. We also advised the Shannons on how to maintain their drainage system and began a regular inspection schedule for them.
The Outcome
Joan and Maurice Shannon were extremely happy with the results. The rat problem was totally solved and the cleaning of their drains left them in a safe and clean state. Joan and Maurice Shannon were relieved that no rats would cause trouble in their new home. Your Drain Experts gave them peace of mind by providing preventive measures so that rats wouldn’t return.