CCTV Drain Survey to identify rat infestation in a commercial complex in Kingston-upon-Thames A commercial complex in Kingston-upon-Thames, where there are a number of commercial units ranging from retail shops to offices, contacted our drainage engineers. The complex had been in operation for years without issue, run by Lauren B. But in recent months, tenants have begun complaining about rats. Initially, there were only one or two sightings near the garbage dump site but it soon got worse. First-floor businesses complained of hearing scratching sounds in their walls and even reported rat faeces found inside their stores. With many customers visiting businesses in the building, this was not just a nuisance but also a health hazard. If any customer noticed the infestation, it would lead to serious degradation of the complex’s image.

We recently received a request for a CCTV drain survey in Woking, situated close to the business hub on the edge of the town centre. The building offered office space to multiple corporate and small businesses and a large technology firm, so it is important for the local business community. The building manager, Sian Jameson, ensured the complex was maintained and running smoothly so that the tenants could work without any interruption. But after weeks of heavy rain Sian yet again faced a big problem. Water had started gathering in the car park and also on some lower levels of the building, especially the basement. Tenants complaining of water rising were causing blockage of parking spaces and, more importantly, the underground electrical system which powered portions of the building. If water continues to keep rising, equipment worth crores may get damaged and the electric systems are a fire hazard for employees.

CCTV Drain Survey to diagnose a smell drain for an Office Block in Epsom The Office Complex was a modern building located on a busy road in Epsom, Surrey. Many companies operated from the building. Clare, the property manager, was very proud of the cleanliness of The Office Complex so everything was working as it should. Most tenants were happy with what was offered, and Clare had developed a reputation for a diligent and responsive manager. Nonetheless, complaints started filtering into Clare’s office by tenants of a bad smell, similar to sewage, that was taking over the building’s common area and the lower floors. Initially, the stench was weak, but gradually over a few weeks it became stronger and more prominent, especially after rainfall. Workers from various offices stated that the smell was beginning to become a distraction, with some even raising the alarm over health risks.

CCTV Drain Survey helping to avoid flooding at an Industrial Warehouse In Staines Not long ago, we were asked to conduct a CCTV drainage survey of an industrial warehouse in Staines. The survey helped to prevent damage through flooding in future. David Harris operated a big warehouse located in an industrial park at Stains town centre. The warehouse was large and constantly took delivery trucks as shipments were always coming in and going out from there. The warehouses were critical for several businesses in the local area, which depended on it to keep their goods and deliver them. Most days things went smoothly but during the rain months, David started noticing a problem: after heavy rains, water was pooling at the loading docks and in the parking area. The flooding problem was not new as the warehouse had experienced flooding in the past. However, things were worsening with unpredictable weather. The last thing David wanted was for standing water to result in disrupted deliveries or, even worse, leakage or cracks in the warehouse.

Commercial CCTV Drain Survey for a Retail Park rennovation, Walton-on-Thames  We recently got a call to do a CCTV drainage survey in Walton-on-Thames at a retail park. The retail park was a real commercial centre and home to multiple retailers, coffee shops and some fast-food outlets. It was very busy and popular, especially at weekends. This retail park was set to undergo a big renovation which included an extension of the parking spaces, refurbishment of some older buildings, and upgrade of the infrastructure to suit new tenants. The renovation was likely to change the site for the better, making it more attractive to retailers. This would also increase footfall. Mark Howden, the development manager of the retail park, was overseeing the renovation. The renovation had to go smoothly so that there were no delays, budget overruns, or unforeseen complications for the retailers or customers. An key part of the renovation was to survey and ensure the cleanliness of the existing drainage system, which had been in place for many decades. The survey was key but had to be undertaken so as not to obstruct but the ongoing construction work nearby.

CCTV Drainage Survey for potential contamination leak on a business park, Chertsey A Chertsey industrial park is home to a range of businesses from small garage workshops to large distribution centres. James Turner, who manages the site, needed to make sure that the tenants could run their business without any problems to the on-site amenities. It was also his job to ensure all tenants complied with the local council’s environmental regulations. James received a notice from the local environmental agency that they had recently visited for a routine inspection and raised concerns about possible contamination to a watercourse that runs alongside the business park. The inspectors were concerned that the drainage at the business park may be leaking wastewater into the watercourse, which would be in contravention of strict environmental protection laws.

Insurance Claims Validation – Woking Warehouse Complex, Woking A Woking industrial warehouse complex, which houses a number of big storage and distribution companies, recently called upon our drainage specialists for a CCTV drain survey. For the past 10 years, Alan had been the property manager overseeing the business operations. He was responsible for maintaining the warehouses and supporting the businesses that rented out the units. One rainy autumn afternoon, Alan got a call from one of the tenants, a large logistics company that operates off one of the largest warehouses situated on the site. The warehouse was starting to get water inside it and it was almost reaching the pallets with the expensive consumer electronic items. The operations manager of the company was understandably agitated thinking that due to the water, some valuable stuff worth thousands of pounds could get damaged.

CCTV Drainage Survey for Business PArk, Staines A business park in Surrey was a successful office development between Staines and Laleham. Managed by our client (Michael), the park housed over a dozen businesses, ranging from small accounting firms to a mid-sized tech company. With overheads rapidly increasing, how can Michael manage to make the business park affordable yet attractive for tenants? Michael had been noticing these issues for a few years where he would see a few minor issues in the drain such as a few bathrooms that were taking a bit longer than normal to drain or some rainwater in the car park not clearing as fast as it should. This would mostly happen during a heavy downpour. Even though quick fixes usually take care of these issues, Michael thought there might be a bigger problem ahead with an older drainage system.

CCTV Drain Survey to Diagnose Bad Odours at a Medical Clinic, Weybridge. A successful private healthcare facility in Surrey asked us to see if we could discover the source of some foul odours coming from their drainage. To find out what was wrong, we did a CCTV drain survey at the Weybridge clinic. For Sarah Thompson, the manager of the clinic, it was important to keep everything clean. However, a strong bad smell had been coming from the clinic’s main reception area in recent months.